www.romesegwaytour.com | Via di Sant'Eufemia 15, 00187 Roma | +39 055 2398855 | by Italy Segway Tours P.IVA: 05482110482
Autorizzazione della Provincia di Firenze del 23/03/2005 e della Provincia di Roma n°41189 Polizza assicurativa: Mondial Assistance S.p.a. n°154488
Website by Imagine Digital Art

TERMS AND CONDITIONS
Important Notes:
Riders must have the ability to make motions such as climbing and descending
stairs without assistance. They also must have complete use of both hands.
The Segway is not appropriate for those weighing under 100 pounds (45 kilos)
or over 250 pounds (113 kilos). The use of the Segway is NOT recommended
for pregnant women and for people over 70 years old. We suggest wearing
comfortable shoes. Please do not carry large bags whilst on the Segway.
IMPORTANT: The minimum age required for all our tours is 18 years. Under
aged riders will need the mandatory presence of an adult to assume all
responsibilities.
Cancellation Policy:
If you cancel at least 8 calendar days in advance of the scheduled departure
time, there is no cancellation fee. If you cancel between 4 and 7 calendar days
in advance of the scheduled departure time, you will be charged a 30%
cancellation fee. If you cancel within 3 calendar days (72 hours) of the scheduled
departure time, you will be charged a 100% cancellation fee. The payment will
be refunded for any other reason (i.e. weather, change of travel plans, illness,
missed train…..) within 3 days of the scheduled tour. Cancellation or change
of reservation could be done only by email tours@italysegwaytours.com
Rain policy:
The Segway and Bike Tours will never be cancelled due to rain. We will do our
best to proceed with the tours, however, in case of heavy rain, we might decide
to stop the tour and proceed with a walking tour instead. Should the weather
get better during the tour, we will try to get back on board, when possible.
Guest options on rainy days:
(1) Proceed with the tour hoping for clearing weather - with the understanding
that no refund or discount will be given if Segway are not ridden due to rain,
or if the Segway tour is abbreviated due to rain.
(2) 50% refund for client cancellation
(3) Rain check to be used the following day or at any other time, subject to
availability. The Rain check is a voucher given to client. The voucher is
transferable and may be sold or given to others to use at a future date and
lasts up to 1 year
